> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rescueconsole.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Donors

> Who counts as a donor, what each figure on the Donors page means, and how to find people who have stopped giving.

**Donors** lists everyone who has given to your rescue, how much, and when they last did. It is built from the gifts in [Donations](/fundraising/donations), so there is nothing to keep up to date by hand.

The page has no row of its own in the sidebar. Type **Donors** into the search palette to open it (see [Finding your way](/getting-started/finding-your-way)). Anyone whose role has **See** on Fundraising can open it.

## Who counts as a donor

A person is on this list when either of these is true:

* they have at least one **Completed** gift, or
* they carry the **Donor** role in People.

There is no button to add a donor. Somebody becomes one by giving: a gift logged against a person, a gift that arrives through your website, and a gift added on an adoption all give that person the **Donor** role. You can also give somebody the role yourself by editing their [record](/people/record).

Only **Completed** gifts count towards anything on this page. A pending, failed or refunded gift is not money the rescue has. So a person whose only gift is still **Pending** appears here, marked a donor, with nothing given yet. Anonymous gifts belong to nobody and are not counted on this page at all.

## Figures

| Figure              | What it means                                                                                                                                                                                                                      |
| ------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Donors**          | Everyone who counts as a donor, whatever filters you have chosen.                                                                                                                                                                  |
| **Lifetime giving** | The total of every **Completed** gift from those people. The line beneath says how many of them have actually given.                                                                                                               |
| **Lapsed**          | People who have given before, but whose most recent **Completed** gift is older than the window. The window is a year unless you choose a different one under **Last gift**, and the line beneath names it: "nothing in 365 days". |
| **Never given**     | People who count as donors but have no **Completed** gift. They are prospects, not lapsed donors.                                                                                                                                  |

## Columns

| Column        | What it means                                                                        |
| ------------- | ------------------------------------------------------------------------------------ |
| **Donor**     | Their name, which opens their record in People, with their email beneath.            |
| **Lifetime**  | The total of their **Completed** gifts.                                              |
| **Gifts**     | How many **Completed** gifts they have made.                                         |
| **Last gift** | The **Donated at** date of their most recent **Completed** gift, or **Never given**. |
| **In kind**   | How many [wish list](/fundraising/wishlist) deliveries are recorded against them.    |

A person with no **Completed** gift and no in-kind delivery is shown in grey.

<Note>
  The **Something arrived** form on the Wish list does not ask who brought the item, so deliveries recorded there are not counted under **In kind**. Only a delivery recorded against a named person, through the API, counts.
</Note>

The count above the table is everyone who matches. The table itself shows the first 50 in the order you have chosen. The page has no export.

## Sorting

**Sort by**, at the top right, orders the table:

| Choice               | Order                                                                        |
| -------------------- | ---------------------------------------------------------------------------- |
| **Lifetime giving**  | Largest total first. This is the default.                                    |
| **Most recent gift** | Most recent **Completed** gift first. People who have never given come last. |
| **Number of gifts**  | Most **Completed** gifts first.                                              |
| **Name**             | By last name, then first name.                                               |

## Filters

The rail beside the table has two groups, each with a count.

**Giving**

* **Has given**: at least one **Completed** gift.
* **Never given**: no **Completed** gift.

**Last gift**

* **Nothing in a year**: 365 days.
* **Nothing in 6 months**: 180 days.
* **Nothing in 90 days**: 90 days.

Each **Last gift** choice shows people who have given before and whose most recent **Completed** gift is older than that. Somebody who has never given is never counted as lapsed, and the page says so while the filter is on. Choosing a window also sets the window the **Lapsed** figure uses.

## Views

**Views**, above the filters, keeps filtered lists you come back to, such as the lapsed donors you write to each spring. Filter the list, press **+ Save current view**, give it a name and press **Save**. Your views are your own: other people on your team do not see them.