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Every time an animal arrives, your rescue can record how it came: a stray, an owner surrender, a transfer in, a return. The Intakes page lists those arrivals across every animal and, most of all, counts why animals were surrendered, which is the number a rescue puts in a grant application. Open it from the search palette by typing “Intakes” (see Finding your way). Anyone who can See Animals can read the page. Recording or correcting an arrival needs Change on Animals. An animal can arrive more than once: adopted, returned, adopted again is two arrivals, and both are kept.

Recording how an animal arrived

The intake form adds the animal; it does not record how it arrived. That is done on the animal’s record, on the Profile tab, in the How they arrived card.
1

Press Record arrival

A short form opens in the card.
2

Fill it in

See the fields below.
3

Press Record

The arrival is added to the card and to the Intakes page.
The Intake source on the animal (asked on the intake form, and shown in the Intake details card below this one) is a separate, single answer. The arrivals in How they arrived are the full history, and they are what this page counts. The card lists every arrival, the most recent first and set apart as the current one. Each reads as one line, such as “Stray · found at Main St park” or “Owner surrender · Moving”, with its date, its condition and its notes.

Correcting an arrival

Press Edit beside an arrival to change it, then Save. Changing the type clears the details that belonged to the old one: a surrender corrected to a stray loses its surrender reason and notes.

Arrivals recorded for you

Two arrivals are recorded without anyone filling in the form:
  • A return from adoption. When an adoption is reversed with Reverse this adoption on the adoption’s page, a Returned arrival is recorded, dated the day it came back, with the reason as its note and a link, View the adoption it came back from. See Adoptions.
  • An animal from a partner rescue. When you accept an animal on Transfers, it arrives with a Transfer in arrival from that rescue.

Intake types

Surrender reasons

A surrender reason is chosen from a fixed list, so it can be counted:
  • Moving
  • Landlord / housing
  • Allergies
  • Behavior
  • Cost of medical care
  • No time
  • Owner died
  • Owner illness
  • Too many pets
  • Financial hardship
  • New baby or child
  • Found stray, kept too long
  • Other

The Intakes page

The numbers at the top

These numbers count every arrival, whatever you have filtered the list to. When a filter is on, Intakes says so: “every arrival in this period, not just the filtered list”.

Why animals were surrendered

Below the numbers, a card lists each surrender reason that has been used, most common first, with a bar, the number of animals and its share of all surrenders. Press a reason to filter the list to it; press it again to clear.

Filters

The panel beside the list has two filters, each showing how many arrivals it would give you:
  • How they arrived: one intake type.
  • Why they were given up: one surrender reason.
Each has its own Clear. Views saves the filters you use most.

Columns

The newest arrivals come first. Columns chooses which columns show; Animal is always shown. Arrivals also appear on the Calendar on the day they arrived.