What comes across
Animals
Animal profiles with all their photos, intake details, and the fosters and surrendering owners linked to each one.
People
People records with notes, employer information, and the roles they hold — including the new referred by, availability, and transportation fields.
Medical records
Journal entries from RescueGroups.org come across as medical records in RescueConsole, keeping each animal’s health history intact.
Events
Events from your RescueGroups.org account, ready to publish on your RescueConsole public website.
Applications
Adoption and foster applications, mapped to the animals and people they belong to.
Custom fields
Map any RescueGroups.org field into a custom field you’ve created in RescueConsole — nothing gets left behind.
New fields added for this integration
To support the full range of data that RescueGroups.org tracks, RescueConsole added several new fields when this integration was built. These fields are available on all animals and people in RescueConsole, regardless of whether you use the integration. New animal fields:
New person fields:
Connecting RescueGroups.org
1
Open Integrations settings
Go to Settings → Integrations in RescueConsole.
2
Connect RescueGroups.org
Find the RescueGroups.org integration and select Connect RescueGroups.org. You’ll be prompted to enter your RescueGroups.org account number — you only need to enter this once.
3
Choose what to bring in
Select which record types to import: animals, people, events, applications, and medical records. You can include all of them or limit to the types you need.
4
Map your fields
For each record type, tell RescueConsole where each RescueGroups.org field should land. Most standard fields map automatically, but you can override any mapping and direct fields — including ones you don’t have a built-in home for — into custom fields you’ve created in RescueConsole.
5
Map statuses and contact types
Match your RescueGroups.org animal statuses to RescueConsole statuses, and your RescueGroups.org contact types to RescueConsole person roles. This step ensures that an animal marked “Available” in RescueGroups.org arrives with the equivalent status in RescueConsole.
6
Run the first sync
Save your configuration and trigger the first sync. RescueConsole pulls your records from RescueGroups.org. Depending on how many records you have, the first import may take several minutes.
Understanding the sync
How often does the sync run?
How often does the sync run?
After the first successful sync, RescueConsole checks RescueGroups.org for changes every hour. You don’t need to trigger it manually — it runs on its own in the background.
What happens to records I've edited in RescueConsole?
What happens to records I've edited in RescueConsole?
Records that originated in RescueGroups.org continue to receive updates from that source. If you’ve added notes, tasks, or documents in RescueConsole that aren’t part of the sync, those stay intact. For fields that the sync manages, the RescueGroups.org value takes precedence on each run.
Can I map a RescueGroups.org field to a custom field I created?
Can I map a RescueGroups.org field to a custom field I created?
Yes. During field mapping setup, your custom fields appear alongside built-in RescueConsole fields as mapping destinations. This means you can bring across any field RescueGroups.org tracks, even if RescueConsole doesn’t have a built-in equivalent.
What if a status in RescueGroups.org doesn't have an equivalent in RescueConsole?
What if a status in RescueGroups.org doesn't have an equivalent in RescueConsole?
You can create a new status in RescueConsole to match, or map the RescueGroups.org status to the closest existing one. The status mapping screen shows all your RescueConsole statuses alongside the ones coming from RescueGroups.org so you can make the call for each.
Can I re-run the field mapping after the first sync?
Can I re-run the field mapping after the first sync?
Yes. Go back to Settings → Integrations and update your field mapping at any time. The changes take effect on the next sync run.