Adoption fees
Settings → Finance & adoption → Adoption fees is the fee structure staff apply when an animal comes in: a list of rules, each giving a fee for a species at an age, and under it a list of discounts. When an animal is added, or its fee is set, the schedule suggests the fee of the first rule that matches it. Only someone with Configure on Animals can open this page. Anyone else is told they do not have access to the fee schedule.The schedule is a calculator, not a price list. Changing it suggests different fees for animals added afterwards. It never changes a fee already set on an animal, and it can never change what a completed adoption charged.
Fee rules
Press Add a rule for each fee, then Save changes to keep the list. Until there are rules, staff type each animal’s fee by hand.
The arrows (or dragging a rule) move it up or down, and the bin removes it. Save changes is unavailable while any rule has no species.
Rule order
The first rule that matches an animal is the one that applies, so the order matters. Put the specific rules above the general ones: “Puppy” above “Dog, any age”. A rule for a species at Any age matches every animal of that species, so any active rule for the same species below it can never apply. The page warns you, marks the rules it hides with “Never applies: an earlier rule matches every animal”, and will not save until you move the general rule below them.Discounts
Discounts are taken off the fee the schedule suggests, at the moment an adoption is recorded, when their conditions hold: a bonded pair, a long stay, a holiday, two going home together. Every matching discount applies, in the order listed, and a percentage takes from what is left after the ones above it. The adoption keeps a receipt of what came off and why. Press Add a discount, fill in the row, and press Save discounts.
Under each discount, When: sums up its conditions and dates in one line. Edit conditions opens them.
Discount conditions
A discount with no conditions and no dates would apply to every animal on every day. That is a price change, not a discount: the page will not save it, and asks you to change the fee schedule instead.
Donation amounts
Settings → Finance & adoption → Donation amounts is the set of one-click amounts offered when somebody records a donation, and on the donation form of your public site. Leave the list empty to type an amount every time. To add one, type it in Add an amount, optionally say What it does (“Vaccinates one cat”), and press Add. The sentence shows beside the amount on your donation page and on the donation form in RescueConsole. You can edit the sentence on any amount in the list, and the cross beside it removes the amount. Amounts are kept in order, smallest first. The same amount cannot be listed twice, and the list holds up to 12. Press Save amounts to keep your changes. Only an Organization admin can save the amounts.Payments
Settings → Finance & adoption → Payments is where you take donations and adoption fees online, through your own Stripe account. The money lands with you; RescueConsole never holds it. Only an Organization admin can manage payments. If online payments are not switched on for RescueConsole yet, the page says Not available yet. The Paid another way part below still works.Connecting Stripe
The Stripe card shows where you are:1
Start
Press Connect Stripe. This creates a Stripe account in your organization’s name and takes you to Stripe.
2
Answer Stripe's questions
Stripe asks, on its own pages, for the details it needs to pay you out. You give them to Stripe, not to RescueConsole. There are no keys to copy.
3
Come back
When you return, the page checks with Stripe and shows the new status. If it reads Setup incomplete, press Finish setting up to go back to Stripe.
Who pays the fees
Shown once Stripe is connected. Two kinds of fee can come out of an online payment, and for each you choose whether it comes out of what you receive or is added to what the payer is asked for. Each choice saves the moment you pick it. Card processing fee (Stripe)
The cover the payer is asked for is an estimate, because Stripe’s actual fee varies by card. The checkout says so.
The $1.00 an adoption costs you
RescueConsole costs $1.00 for each adoption you complete, free for the month you joined and the twelve full months after it.
The page shows what a $150.00 adoption fee would ask the adopter for under your choice. Changing this does not change a payment link already sent: each link keeps the amount it was made with.
Platform fee (RescueConsole)
We pay it takes it out of what you receive; The payer pays it adds it on top as its own line. If your account has no platform fee, the page says so, and the choice changes nothing today.
Under the choices, a worked example shows what a $25.00 gift costs the payer and what you receive, with your current choices.
What your payers see
A donation or an adoption fee paid online goes through Stripe’s own checkout page. Each part of the charge is its own line, so the payer sees exactly what they are paying for:
A single online payment can be from 10,000.
An adoption-fee link also lets the adopter add a gift on top of the fee.
A payment is recorded only when Stripe confirms it was paid, not when the payer returns to your site. A donation is then recorded as a completed donation in Donations, including any card-processing cover the payer added. An adoption-fee payment is recorded on the adoption as a verified online payment, and a gift added on top of it is recorded as a donation.
Paid another way
Paid another way is for the apps you already take money through. Add them here, and an adoption shows the adopter a code to scan with the amount already in it.
Press Save. To remove one, clear its field and save.
This part works whether or not Stripe is connected.